Summer Programs & Conference Services
2017 Welcome Booklet
Welcome to Washington University in St. Louis!
Our staff looks forward to serving you throughout your stay and we hope you have a wonderful experience at WashU! If you have any questions, please call the Summer Programs and Conference Services (SPCS) office at 314-935-5015. The office is located in Umrath House on Shepley Drive and the entrance is under the red awning on the east side of the building, next door to the Bear Necessities store.
Monday-Friday: 9:00 a.m. to midnight
Saturday and Sunday: 12:00 p.m. to midnight
Outside of office hours, please contact the Washington University Police Department (WUPD) at 314-935-5555 for assistance. WUPD is located on Shepley Drive across the street from the SPCS office. WUPD will contact a Conference Assistant to assist you with lock-outs, lost access cards, and other needs.
(Can be dialed from any university phone or 314-935-xxxx from a cell phone)
Summer Programs & Conference Services . . . . . . 5-5015
University Police . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5555
Campus Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5000 or 0
Bear Necessities Store . . . . . . . . . . . . . . . . . . . . . . . . 5-5071
Campus Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5500
Housekeeping Services . . . . . . . . . . . . . . . . . . . . . . . 5-5015
Mail Room (South 40) . . . . . . . . . . . . . . . . . . . . . . . . 5-5069
Student Health and Counseling . . . . . . . . . . . . . . . . . 5-6666
Student Technology Services (Help Desk) . . . . . . . . . 5-7100
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5601
Check Out Procedure
You must vacate your room by 11:00 a.m. to avoid additional fees unless otherwise instructed. Please make sure you remove all personal belongings from your sleeping room. Key cards do not have to be returned.
Housekeeping & Maintenance Services
Housekeepers clean restrooms and public spaces in residence halls. Restrooms in on-campus apartments, Village East and Millbrook Apartments are not cleaned during your stay. All residential buildings are air-conditioned. Windows in residential rooms may be opened. If you have housekeeping or maintenance emergencies, please call 314-935-5015 or WUPD after hours at 314-935-5555.
University Mail Services
There are two mail centers for students, faculty, staff, and groups to use. For students living on the South 40, the mail center is located in the lower level of Hitzeman Hall, and for students living on north side of campus, the mail center is in Village House. Both mail centers will be open during the summer Monday through Friday, 9:00 AM to 5:00 PM. A resident assistant or lead person in your group will collect mail and distribute to each resident. For any questions visit our website at http://resourcemanagement.wustl.edu/mail-services/ or call 314-935-5069 or 314-935-5635. Please use the following addresses for mailing all packages and letter mail.
South 40 Student Mail Center in Hitzeman Hall (314-935-5069)
Summer Program Group Name and Resident Building (must be included)
6515 Wydown Blvd
Saint Louis, MO 63105-2215
Village Mail Center in Village House (314-935-5635)
Summer Program Group Name and Resident Building (must be included)
6985 Snow Way
Saint Louis, MO 63130-4400
There is one phone located in the lobby of each building for emergencies; local and toll-free calls only. Program participants must use their own cell phone or calling cards for directory information or long distance calls.
For all emergencies, including medical emergencies, please call WUPD at 314-935-5555.
The emergency website is http://emergency.wustl.edu.
Coin-operated laundry machines are located in each residential building. If a machine is out of order, please call 314-935-5015 and leave your building name and machine number.
If you encounter problems using your key card to enter the residence halls, please go to the Summer Programs & Conference Services office in Umrath House for assistance or call
314-935-5015. After hours, please call the Washington University Police Department at
If you are locked out of your room and/or have lost your key card, go to the Summer Programs & Conference Services office in Umrath House on Shepley Drive.
- Lockouts and Lost Key Cards: $5.00 charge for lockouts or replacement key cards during office hours, 9:00 a.m. to Midnight, Monday-Friday; 12:00 p.m. to Midnight, Saturday & Sunday. $25.00 charge for lockouts or replacement key cards at all other times.
Fees are charged per occurrence. For lock-outs occurring after-hours, please contact the WUPD at 314-935-5555 and a Conference Assistant will be called to assist you.
Recycling and Trash Receptacles
Recycle bins and trash receptacles are located throughout your residence hall. Each residential suite contains a small recycle bin and trash receptacle. There is a replacement charge for the recycle bin if it is not in the room at the end of your stay.
Vending machines are located in each residence hall. If you encounter problems with a vending machine, or if the beverage machines are empty, please contact the Summer Programs & Conference Services office by calling 314-935-5015 and indicate the location of the machine.
Open flames, including candles and incense, are not permitted in the residence halls. If your religion or faith requires candle burning for certain occasions/holidays, contact Summer Programs & Conference Services for special consideration.
Sleeping room and common space furniture may not be moved or taken outside. Residents who move furniture from its appropriate locations will be fined. Misuse and/or damage of the furniture is not permitted and charges will be applied.
Quiet Hours are 11:00 p.m. to 9:00 a.m. Sun.-Thurs., and 1:00 a.m. to 10:00 a.m. Friday and Saturday. Courtesy Hours are in effect 24 hours a day. During Courtesy Hours, noise should be kept to a minimum and a request from any resident for a quieter environment should be honored.
Daily and summer parking passes may be purchased at the office of Parking and Transportation located at North Campus. 700 Rosedale Ave. St. Louis MO 63112. For more information visit their website, http://parking.wuslt.edu Summer Programs and Conference Services do not sell parking passes to individual attendees.
There are two MetroLink stops near campus. One location is at the corner of Big Bend and Forest Park Parkway and the other is at the corner of Forest Park Parkway and Skinker. The MetroLink will take you to the airport, downtown, and other various locations in St. Louis for a nominal fee. For more information and schedules, please visit http://www.metrostlouis.org/.
Dining on Campus
Bon Appétit, our campus dining services provider, offers a variety of meal options for summer guests. Options are available at the DUC Servery and Café Bergson, both located in the Danforth University Center. See the ‘Menus, Locations & Hours’ tab for updated summer hours at http://diningservices.wustl.edu.
Washington University Campus Store
The Washington University Campus Store is located on the Danforth Campus in Mallinckrodt Center. Browse their large selection of general books, magazines, WU gifts and clothing. For your convenience they stock school and computer supplies, health and beauty aids, snacks and soft drinks. For more information and store hours visit http://www.wubookstore.com.
Forget your toothbrush? Need any toiletries or basic personal supplies? Check out Bear Necessities, a not-for-profit gift & convenience store, operated by the Women’s Society of Washington University. Great souvenirs & Wash. U logo items too! The store is located in the Umrath House on the South 40. Summer Hours will be posted or call 314-935-5071.
Sumers Recreation Center
Sumers Recreation Center is open for use on Monday‑Friday from 6am‑8pm and Saturday‑Sunday from 10am‑4pm (May 21‑August 27, 2017). These operating hours may be adjusted for holidays or our semi‑annual maintenance closure. A full list of facility amenities is available at rec.wustl.edu.
Summer Conference participants who are at least 18 years of age (no age restriction for incoming WashU students) are eligible to purchase a day pass ($10) or a pass for 3+ visits ($25) from the membership desk inside the Sumers Recreation Center. Participants will need to show their driver’s license and University‑ issued conference ID to purchase a membership. After proof of ID and payment, facility access will be added to the participants’ University‑issued conference ID. We do not accept cash/check.
Please note that students are not allowed to use our facilities past the end‑date of their program.
Millbrook Outdoor Pool
Located near the Millbrook apartments, the hours are 12:00 Noon – 8:00 p.m. daily. Entrance fee is $7.00 per day.
Bank of America ATMs are located outside of Gregg House on the South 40. ATMs are also available on the Danforth Campus outside of Mallinckrodt Center, inside Village House, and at the northwest corner of Seigle Hall by the Tao Tennis Courts.
Washington University Police Department (WUPD)
University Police are available 24 hours a day, seven days a week. The University Police headquarters is located in Lien House off Shepley Drive on the South 40. Look for their green awning. Police can be reached at 314-935-5555 or by dialing 5-5555 from any campus phone. For further information and safety tips, visit www.police.wustl.edu.
Blue Light Phones
Blue light phones are emergency phones located throughout campus and identified by the blue lights. Phone activation automatically connects you with University Police who are able to track your location and send assistance.
In case of an earthquake, remain calm and stay where you are; most injuries occur as people are entering or leaving buildings. Protect yourself from possible falling objects (Duck, Cover, Hold-On) and do not use stairwells or elevators. If you are outside, stay clear of buildings, trees, walls, and utility wires.
If you encounter smoke or a fire in your building, pull the closest fire alarm or call WUPD at
314-935-5555 and evacuate the building to your designated emergency assembly point (EAP). Emergency evacuation procedures are posted in every bedroom or suite. Please visit http://emergency.wustl.edu/ to view maps of emergency assembly points.
Emergency Assembly Points
Buildings on Washington University campuses have designated Emergency Assembly Points (EAPs). Look for the one assigned to the building that you are in by locating the emergency evacuation map near stairwells or main doorways. You may also locate them by visiting http://emergency.wustl.edu
If you or someone you encounter needs medical assistance, call WUPD at 314-935-5555 to report the emergency and give your location. Stay with the patient until help arrives.
Tornado sirens are tested the first Monday of every month in St. Louis at 11:00 a.m. If you hear a tornado siren at any other time, immediately proceed to the lowest level of your building and seek shelter in an interior space with no windows. Check with local media resources to see where the storm is located and headed. Remain in the shelter until the weather has passed.
If you are involved in a situation where someone has entered the area and started shooting a firearm (or displaying a weapon), or is threatening to harm:
- Exit the building immediately, if possible. If it is not possible to exit, lock yourself in an office or room.
- Notify anyone you may encounter to exit the building immediately.
- Go to another building to seek shelter. Otherwise, it may be better to leave campus.
- Call Washington University Police at 314-935-5555 and give the dispatcher as many details as possible
Room and Building Entry
Safety and security are priorities for our summer housing. Residential building and room doors lock automatically and are accessible by swipe card. Students not residing on campus do not have access to halls. Do not let anyone into the building without asking for their ID and never prop the door open.
Washington University in St. Louis has developed multiple ways to warn the campus community and update them about the status of a crisis or emergency.
Website: http://emergency.wustl.edu . New information will be posted to the site continuously. If there is no current emergency, the site will say so.
Hotline: 314-935-9000 (5-9000 from a campus phone) or 888-234-2863 (out of area). You can listen to updated voice messages by calling the university hotline.
Social Media: Subscribe to WUSTL Facebook, Twitter or RSS feeds.
Other: Washington University uses a multi-modal approach to emergency communications, outdoor warning sirens, indoor public address systems, cable TV over-rides, desktop pop-up messages, digital signage over-ride, yellow Alert beacons hung on the wall of high traffic areas, text messages and e-mails.
Please report any behavior or person that makes you feel uncomfortable or seems odd. This includes non-students or non-staff, solicitors, people checking for unlocked doors, etc. Please inform a staff member or call WUPD immediately at 314-935-5555 to report any suspicious behavior.
Policies & Standards
You are expected to know applicable laws and to be responsible for your own behavior. You are expected to obey the laws and all University rules and regulations; any participant violating University policies will be removed from the University. To learn more about University policies, please visit http://www.wustl.edu/policies/. The following guidelines apply to alcohol and drugs in our community:
- All public spaces on the South 40 and in the residential colleges, including lounges, lobbies, hallways, etc. are substance-free.
- Open containers and bottles are not permitted outside of the Residence Halls. This includes balconies and window ledges.
- Kegs containing alcohol and large common containers are not allowed anywhere on the South 40 or in our buildings.
- You may not engage in drunk or disorderly behavior that disrupts the community.
- No person under the age of twenty-one (21) may purchase or possess alcoholic beverages according to Missouri State Law.
Use, possession, sale or manufacture of any illegal drug is strictly prohibited.
Smoking or other tobacco use is not permitted on campus.
Washington University’s policies and programs are non-discriminatory. The University administers all programs without regard to race, color, religion, national origin, age, sex, sexual orientation, disability or veteran’s national guard/reserve status.
Fire Alarms & Safety Equipment
Tampering with fire safety equipment is a federal offense and subject to penalty. This includes fire extinguishers, fire alarm pulls, smoke detectors, sprinkler systems, fire panels, etc.
Washington University advocates a positive and safe environment for its students, faculty, and staff and does not tolerate harassment of any kind. Harassment is defined as any behavior or conduct that is injurious, or potentially injurious to a person’s physical, emotional, or psychological well-being, as determined by the sole discretion of the University.
Destruction, defacement, or damage of any public space or property (bathrooms, lounges, hallways, etc.) is not permitted. Guests responsible for such damage will be fined appropriate costs for repair, replacement, and labor.
Weapons, Firearms, & Explosives
The possession, storage, or use of firearms, knives, ammunition, or other dangerous weapons is prohibited on all University property. Students and visitors are strictly prohibited from carrying concealed weapons on University property and may not store weapons or ammunition in vehicles parked in University parking facilities. Use, possession, and storage of fireworks, combustibles, or explosive devices or components are prohibited except in accordance with the Fireworks Policy.